This Financial & RBI Compliance Policy is published by HRHKILLO Enterprise (OPC) Private Limited ("HRHKILLO", "we", "us") to outline our adherence to the guidelines issued by the Reserve Bank of India (RBI), including the Prevention of Money Laundering Act (PMLA), KYC Master Directions, and Guidelines on Regulation of Payment Aggregators and Payment Gateways.
1. Nature of Business & Financial Activities
HRHKILLO is strictly an IT and software services development firm. We are not a bank, Non-Banking Financial Company (NBFC), Payment Aggregator (PA), Payment Gateway (PG), or money transmitter. All financial activities conducted by our company are strictly limited to the collection of professional fees for digital services rendered and the disbursement of legitimate business expenses (such as salaries, vendor payments, and software licenses).
2. Authorized Payment Channels
In compliance with RBI digital payment directives:
- All customer pay-ins (booking advances, milestone payments, final invoices) are routed exclusively through RBI-authorised Payment Aggregators (e.g., Cashfree, Razorpay) or regulated banking channels (UPI, IMPS, NEFT, RTGS).
- We do not accept or process cash transactions for any of our services through the website.
- All payouts and refunds are executed via the respective Payment Aggregator's payout APIs or direct bank transfers to verified accounts.
3. KYC (Know Your Customer) & AML (Anti-Money Laundering)
To prevent fraudulent activities and adhere to India's anti-money laundering frameworks, we enforce strict KYC norms during client onboarding:
- B2B Clients: Verification of GSTIN, PAN, and corporate identity prior to the commencement of large-scale financial or enterprise projects.
- B2C Clients: Collection of verified contact information matching the payment source to prevent unauthorized third-party transactions.
- We strictly monitor transactions for suspicious activity and are committed to reporting any anomalies to the appropriate authorities as mandated by law.
4. Prohibited Financial Activities
We do not provide services for or process transactions related to any business listed in the "Negative, Risky and Restricted Categories" of RBI or our PA partners, including but not limited to:
- Unregulated gambling, betting, or lotteries.
- Cryptocurrency exchanges, unregulated trading, or Ponzi/MLM schemes.
- Unlicensed lending apps or illegal financial advisory services.
5. Data Security for Financial Transactions
We do not collect, store, or process sensitive Card Data (Credit/Debit Card numbers, CVV, Expiry dates) or banking passwords on our servers. All transaction processing is securely handled off-site by our PCI-DSS compliant Payment Aggregators.
For more details on data handling, please refer to our Privacy Policy and Terms & Conditions.
6. Grievance Officer
In accordance with the Information Technology Act, 2000 and the DPDP Act, 2023:
Name: Director — HRHKILLO Enterprise (OPC) Pvt Ltd
Email: support@hrhkillo.com
Phone: +91 94948 68267
Address: 16-469/3, Hanumanthavaka, Arilova, Visakhapatnam — 530040, AP, India
Response time: Acknowledgement within 48 hours; resolution within 30 days.
7. Changes to this Policy
We may update this policy from time to time. The "Last updated" date reflects the latest revision. Material changes will be highlighted on the homepage or via email where appropriate.