Contact Us

Registered Office

HRHKILLO Enterprise (OPC) Private Limited
16-469/3, New Building, Hanumanthavaka, Arilova,
Visakhapatnam (Urban), Andhra Pradesh — 530040, India

General Enquiries & Support

Email: support@hrhkillo.com
Working hours: Monday – Saturday, 9:00 AM – 7:00 PM IST (closed on Sundays & public holidays)

Sales / New Project Enquiries

Email: support@hrhkillo.com (subject: "New Project Enquiry")
Online form: Contact form on home page
Response SLA: within 24 business hours

Billing & Refunds

Email: support@hrhkillo.com (subject: "Billing Query" or "Refund Request — [Ticket ID]")
Response SLA: 2 business days for acknowledgement; 7 business days for resolution

Grievance Officer

Pursuant to the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and the Digital Personal Data Protection Act, 2023:

Designation: Director — HRHKILLO Enterprise (OPC) Pvt Ltd
Email: support@hrhkillo.com (subject: "Grievance")
Address: 16-469/3, Hanumanthavaka, Arilova, Visakhapatnam — 530040, AP, India
Acknowledgement: within 48 hours · Resolution: within 30 days

Booking & Payments

The website hrhkillo.com is used only for booking, enquiry, and customer on-boarding purposes. All pay-ins from customers and clients shall be done in payment-aggregator-based channels only (RBI-authorised Payment Aggregator(s) / Payment Gateway(s), or via UPI/IMPS/NEFT/RTGS/SWIFT into our bank account).

Payouts from HRHKILLO Enterprise (OPC) Pvt Ltd are made for the Company's own legitimate business needs — salaries to employees and staff, professional fees to freelancers and contractors, vendor payments, expense reimbursements, statutory remittances, and customer refunds. HRHKILLO does not act as a payment aggregator, sub-aggregator, escrow agent, or money-transmitter for any third party.

Communication & DLT Compliance (TRAI)

In accordance with the Telecom Regulatory Authority of India (TRAI) guidelines and the Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR), by providing your phone number or email to us, you give explicit consent to be contacted by HRHKILLO Enterprise (OPC) Pvt Ltd. This includes transactional, promotional, and commercial communications via SMS, Email, WhatsApp, and Voice Calls.

Your consent given to us will override your registry on the National Customer Preference Register (NCPR) / DND list. You may opt out of promotional messages at any time by replying "STOP" or contacting our support email.