1. We Deliver Digital Services
HRHKILLO is a software / IT services company. We do not sell or ship physical goods. All deliverables are intangible and digital, including:
- Source code (delivered via Git repository, ZIP, or secure cloud transfer)
- Build artifacts (APK, IPA, Docker images, executables)
- Design files (Figma, Adobe XD, PSD)
- Documentation (PDF, Markdown)
- Cloud / server access credentials
- Hosted live URLs & deployed applications
2. Mode of Delivery
- Email: Lightweight files, links, credentials, invoices.
- Secure cloud transfer: signed URLs / project-specific, time-bound cloud storage links.
- Source-code repositories: GitHub / Azure Repos / Bitbucket private invitations.
- Hosted deployment: Live URLs and admin/API credentials provided once final payment is settled.
3. Indicative Delivery Timelines
| Service | Typical Timeline (after kick-off) |
|---|---|
| Static / Landing-page Website | 5 – 10 business days |
| Business / Corporate Website | 2 – 4 weeks |
| E-commerce Website | 3 – 6 weeks |
| Custom Web Application | 4 – 12 weeks |
| Mobile App (Android / iOS) | 4 – 12 weeks |
| API / Backend Integration | 1 – 4 weeks |
| Cloud / DevOps Setup | 2 – 6 weeks |
| Cyber-Security Assessment | 1 – 4 weeks |
| Fintech / Financial Software | 4 – 12 weeks |
| Networking Solutions (on-site) | 1 – 3 weeks |
| PC Repairs & Service | 1 – 3 business days |
| Mobile Unlocking / Flashing | Same day – 2 business days |
The actual timeline for your project will be set out in your signed Statement of Work (SoW) and may vary based on scope, third-party dependencies, and approval timelines from your side.
4. Delivery Acknowledgement
- Each major milestone is delivered with a delivery note / handover email.
- You are required to review and confirm acceptance within 5 business days.
- If no feedback is received within 5 business days, the milestone is deemed accepted.
5. Delays
- If a delivery is expected to be delayed, HRHKILLO will inform you with a revised ETA.
- Delays caused by Client-side reasons (late approvals, content delivery, payments, scope creep) will extend the timeline accordingly.
- Delays caused by force-majeure events are not the Company's responsibility.
6. Shipping Charges
As we deliver digital services, no shipping or courier charges apply. Cloud / hosting / domain / app-store fees, where relevant, are quoted separately and are pass-through costs.
7. International Delivery
We work with international clients globally. All deliverables are delivered electronically; no customs, duties, or freight charges apply. Payments must comply with the Foreign Exchange Management Act (FEMA), 1999 and applicable RBI directions.
8. Issues with Delivery
If you have not received a deliverable as scheduled, contact us at support@hrhkillo.com with your project / ticket ID. We will investigate and respond within 2 business days.
HRHKILLO Enterprise (OPC) Pvt Ltd
Email: support@hrhkillo.com · Phone: +91 94948 68267
Working hours: Mon – Sat, 9:00 AM – 7:00 PM IST
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